基本解释

• [经济学]隐性顾客知识

英汉例句

双语例句

• Learning from customer, acquiring more valuable knowledge-"Tacit Customer Knowledge" from customer has become the new tendency of CRM.
  向顾客学习，从客户那里得到更有价值的知识——隐性客户知识，成为企业客户关系管理的新趋势。

专业释义

经济学

• 隐性顾客知识