voice response unit

基本解释

In this situation, a voice response unit can reduce the cost of customer service by providing information and simpler or more common transactions.
在这种情况下，可以使用一个语音应答系统为比较简单或常见的问题提供信息，这会减少客户服务的成本。
Caller Independent Voice Recognition Having a voice response unit recognize the voice of a caller without having been trained on the caller's voice.
呼叫者独立语音识别安装语音相应单元后，就可以识别呼叫者的声音，而不需要预先训练判断呼叫者的声音。